Product reviews

“Capacity quoted in millilitres. Our last ‘small’ cups were secretly 180ml.”

“The tulip bowl genuinely changed how our shots present. Customers noticed.”

“The quote listed wall thickness and cup weight. Nobody else even mentioned it.”

“Told us on-glaze was fine for our retail sets and cheaper. It was the right call.”

“Very good. In-glaze narrows the colour palette, exactly as they warned.”

“Spare stock from the first firing was the best advice. Breakage matches perfectly.”

“Rolled rims. A year on the rail and we have retired two cups, not twenty.”

“Top-up two years later matches the original glaze. They held the record.”

“Ordered twelve for the tasting bar, then the whole rail.”

“The decoration method was on the quote. I did not know to ask for that.”

“Would not sell us glass cortado cups and pointed us to a glassware specialist.”

“Wedding sets boxed beautifully. Guests still send photos of their morning espresso.”

“Matched our glaze from two cups we posted, not from a screen.”

“Good order. One saucer batch ran slightly warm-toned and was refired without argument.”

“Warned us metallic rims would not survive our washer and kept them for the gift sets.”

“The whole family matched — espresso, cortado, cappuccino — one design.”

“Explained why our shots died in the old oversized cups. The barista was innocent.”

“Stacks of five stand straight. Our old cups leaned like Pisa.”

“Third year, same rail, and the logos are still crisp.”

“Sent an on-glaze and an in-glaze sample so we could feel the difference.”

“Asked whether the cups would live on the machine warmer before recommending a wall.”

“Asked our daily covers before quoting the wall spec. Nobody ever asks.”

“Two weeks quoted, thirteen days delivered, packed by size.”

“Attrition maths up front. We bought spares and have never had a mismatched shelf.”

“The hotel’s four sites now pour into identical cups off one record.”

“Straight with us that our brand orange would shift slightly in-glaze.”

“Happy. Porcelain takes the firing time it takes, which was quoted honestly.”

“Roastery retail sets sell next to the beans. The box does the work.”

“Advice was about our counter and our washer, never the priciest cup.”

“Three sizes, one artwork, one delivery and one invoice.”

“A real quote the same afternoon with the method and millilitres on it.”

“Kept our artwork so the new site’s rail was ordered in a day.”

“Glaze matched in hand from samples. Screens had failed us twice before.”

“Reordered off the held record. Nobody can tell which firing is which.”

“Explained why the old logos ghosted. It was the decal, not the detergent.”

“Good product. The gift sets are finer-walled and priced differently, as stated.”

“One small order for a twelve-seat espresso bar and we still got a full mockup.”

“In-glaze logo still perfect after a year of the Hobart. Our old decals lasted months.”

“Nothing charged until we had approved the mockup.”

“Fifth order. I send volumes and it comes back racked, matched and right.”